23 Homewood Ave #205, Toronto, ON, M4Y 2J7, Canada
647-286-2156
Customer satisfaction is everything to us.
As a hospitality business, Cleaning Heights focuses on local customers in the Toronto area. We’re deeply focused on providing professional cleaning that will impress you and anyone who subsequently visits your home.
Our goal is to offer a five-star experience like a maid cleaning service in a hotel setting. From your first interaction with our Customer Service team to the results, we aim to impress you!We appreciate that life is hard, and people are becoming busier. To manage growing work commitments, including overtime and weekend work requests, it’s difficult to get all the household chores completed.
Falling seriously behind on house cleaning and not even having time to change the bedsheets is rough. You can begin to feel like you’re constantly running to keep up. When left for several weeks, sorting your home out can feel like a nightmare. A one-off home cleaning to get your home back into a cleaner state, establishing a weekly or bi-weekly cleaning plan, or even a deep cleaning appointment (if you’re seriously behind) are all possibilities. These services are all designed to make your life easier and reduce your home-based stress.Our trusted team of professional cleaners undertake a proper security screening before even entering our training program. We know that wearing a uniform and holding a clipboard is nowhere near enough to be reassuring. We actively screen out the undesirables, so our customers can have peace of mind.
Our service is fully bonded and covered by insurance. Even should a glass vase topple over accidentally and break, or someone suffers an injury while at your home, there’s insurance to cover the unexpected.
Alan started in 1985 and provides the leadership needed to maintain our reputation and goodwill in the community.
He is the direct “pipeline” to our customers to ensure they are being heard and their special needs are being met.
Teresa joined our team in 2009. She brings a wealth of knowledge and experience in the accounting field.
To remove any risk of disappointment, we offer our Cleaning Heights Promise.
Should you not be completed satisfied with the cleaning service provided, including the attention to detail, let us know and we’ll resolve it for you at zero cost.
While all our cleaning professionals go through rigorous training, no one is perfect. We appreciate being informed when something didn’t meet your expectations. It provides us with the opportunity to remedy it to your satisfaction. Also, we can examine what went wrong, and how best we can avoid a recurrence too.
We carefully choose the best and most natural cleaning products that give amazing results.
We make ourselves known in the community; we create long term relations, while constantly expanding. Therefore, we are always bringing in more people to work for us.
Our staff programs transform a recruit through robust training to the Cleaning Heights way of working. Only by going through rigorous training can they hope to achieve the quality of service that our customers expect.
Strong attention to detail comes naturally to some people, while others must learn it through effective training. It’s a mental shift for many, but once achieved, new cleaners can be every bit as smart and resourceful as those who’ve been working in the professional cleaning industry for decades.
Cleaning Heights began in 2020 and has grown to include more than 10 locations across Ontario Canada
Flexibility Built into Our Scheduling For weekly, bi-weekly, or less frequent regular bookings, they’re typically performed on the same day of the week and at a common time.
However, maybe you’ll be on vacation that week or need to change the day because of a scheduling clash? That’s no problem at all. Just let our Customer Service team know and they can alter the arrangements.
Each cleaning need is unique. Sometimes, an online booking is all that’s required when the request is clear. Other times, meeting in person to assess the scope of the cleaning task is what’s needed.
It’s possible to book an online appointment for one of our cleaning services, select the time and date, and provide the other details requested. Then a Cleaning Heights team member will arrive at the address on the date and time agreed. This applies to basic instructions where the size of the cleaning job and the specifics of it are easily understood.
With an online booking, the type of cleaning service booked and how many hours of cleaning it requires are known.
The other possibility is unusual or unclear cleaning requirements. A new customer might not be clear whether they need a One-off Cleaning Service or a Deep Cleaning one for places that haven’t been cleaned in weeks or months. The size of the home or commercial premises might not be known either.
In any of these situations, it is much better to meet in person, tour the home, size up the job properly, and get clear on what service will be best. Then the appropriate service recommendation and pricing information can be confirmed.
Get a Free Estimate
Our fully trained team of cleaning professionals is ready to help you. They have all the tools and supplies needed to return your home (or office) to its best. Get in touch to book your first cleaning service. You’ll not know how you ever got by without it.
